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ANSWERS TO FAQ’S

Domain Names
Email Hosting
Website Build
Cloud Servers
Website Hosting
Billing & Accounts

DOMAIN NAME FAQS

It is the address that you type into your browser’s address or location bar when you wish to visit a particular site. For example, our Business domain is. www.theemailshop.co.uk.

It is basic and very important for every commercial or organization website. Internet addresses can be complicated at best, and if you don’t have a business domain then your customers may never find you on the internet. A potential customer is far more likely to remember domains like yourcompanyname.co.uk. or for personal domains, yourname.co.uk or familyname.co.uk

This service is perfect if you want to protect a domain to add web hosting at a later stage. Web Hosting can be added to the domains at any point via the account’s control panel after ordering. When you buy a domain it will be registered in your name, therefore you are the legal owner and not us.

Our cost for registration is very competitive for all different domain extensions, .uk domain name costs from £4.95 + vat per year whereas the price may vary for .com and other international domains, starting from £11.95 + vat per year. There are price discounts for bulk registration or if you register a domain for multiple years. Domain transfers to us are free in most cases.

Our cost for registration is very competitive for all different domain extensions, .uk domain name costs from £4.95 + vat per year whereas the price may vary for .com and other international domains, starting from £11.95 + vat per year. There are price discounts for bulk registration or if you register a domain for multiple years. Domain transfers to us are free in most cases.

WEBSITE BUILD FAQS

It is the address that you type into your browser’s address or location bar when you wish to visit a particular site. For example, our Business domain is. www.theemailshop.co.uk.

It is basic and very important for every commercial or organization website. Internet addresses can be complicated at best, and if you don’t have a business domain then your customers may never find you on the internet. A potential customer is far more likely to remember domains like yourcompanyname.co.uk. or for personal domains, yourname.co.uk or familyname.co.uk

This service is perfect if you want to protect a domain to add web hosting at a later stage. Web Hosting can be added to the domains at any point via the account’s control panel after ordering. When you buy a domain it will be registered in your name, therefore you are the legal owner and not us.

Our cost for registration is very competitive for all different domain extensions, .uk domain name costs from £4.95 + vat per year whereas the price may vary for .com and other international domains, starting from £11.95 + vat per year. There are price discounts for bulk registration or if you register a domain for multiple years. Domain transfers to us are free in most cases.

Our cost for registration is very competitive for all different domain extensions, .uk domain name costs from £4.95 + vat per year whereas the price may vary for .com and other international domains, starting from £11.95 + vat per year. There are price discounts for bulk registration or if you register a domain for multiple years. Domain transfers to us are free in most cases.

WEBSITE HOSTING FAQS

Start with partial Domain transfer i.e. update domain’s DNS servers to the given below and make use of great web hosting offers of The Email Shop. With this option domain’s registrar will stay the same, still, be responsible for renewals etc. There will no performance degradation by opting in for this option and it works perfectly as normal.

We have made it easy to migrate domain, website, and emails from other web hosting providers to us. Transfer your websites or host a business website with or w/o WordPress hosting, it’s all fully featured and ready to use.

We do not have setup fee for Website hosting services in general but in some cases, there may be a fee to perform certain tasks which should be mentioned start or during order processing and it won’t be hidden at all.

The Email Shop operates a fair use policy and therefore offers unlimited use of bandwidth or data for the websites with most hosting packages. However, should the bandwidth or data usage reach the point where it has an adverse effect on other clients we reserve the right to disable website/ account to comply with the data usage policy.

A single file or just a few web files can be uploaded through the domain control panel (cPanel or Plesk). Use of an FTP Client software is recommended and ideal in this case. FTP (File Transfer Protocol) client software such as Cute FTP or WS_FTP or FileZilla.

ACCOUNTS AND BILLING

Setting up an account in an instant with our system, please check the email for setup details which should automatically go out soon after the successful order. Please check junk mail folder as order confirmation and setup emails sometimes go in there.

We accept payments through all major credit or debit cards as well as through Paypal but you can contact us to make a direct bank transfer payment if that is required in any case.

We send renewal reminder emails and expect services to be renewed before it expires. All hosting account data including website files, database, and domain ownership can be at risk. Upon expiry, the account will be disabled and then removed from the server. There will be a one-off charge to reset/ restore account after its expiry.

Guarantee

Having confidence on our trusted services we offer 45 days money back guarantee.

ISO Certified

We are an ISO certified company which makes us globally recognized organization.

Information security management

Services have been optimised with all possible redundancies hence guaranteed uptime

Member of East Midlands Chamber

We are delighted and proud to be member of East Midlands Chamber